Managed IT Services

Your business cannot stay competitive without maintaining your IT infrastructure, operations, and IT contingency plans – these are imperative to keep your business running efficiently and securely.

 

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Managed IT Support For Small Businesses

Managed IT Services of Arizona has designed IT Support plans for small and mid-sized businesses using our knowledge and expertise to provide you with the protection, reliability, and performance Fortune 500 companies demand and a fraction of the cost.
Designed to fit your needs and budget, our customized solutions for IT support provide you with premier business support packages ideal for small and mid-sized businesses.

Proactive IT Support Solutions

Enterprise level corporations understand that maintaining your IT infrastructure is essential to keep your business at peak efficiency and avoid the expense of reacting to problems by proactively addressing the issues before they happen.

Maintaining all of your IT systems with an in-house IT staff can be expensive and inefficient. For small and mid-size businesses who may not have the budget for an in-house IT staff, we are the perfect solution – we can manage your daily IT service needs and monitor all of your systems to fix problems before they cause damage to your business. We provide both remote and on-site local support, 24 hours a day, every day of the week. Our Managed IT Services plans can be scaled to fit your company’s individual needs and budget.

Managed Services

Our Managed IT Services provides your company with a resource that typically was only available to enterprise level businesses. With one of our Managed IT Services packages, your IT infrastructure is monitored 24 hours a day, 7 days a week, 365 days a year. We watch for signs of problems and resolve any issues before they become catastrophic to your business. Our Managed IT Services are customized to meet your current size and specific budget and business needs and allows you to have expert IT staff watching your network around the clock at a fraction of the price you would traditionally pay.

IT Support Helpdesk

Our Helpdesk IT Support is managed by IT experts who are all our full-time employees. You will receive personal IT support when you need it – we do not outsource to a call center. Our experts are ready to help you with the IT assistance you need.

Reactive Support

We are ready to resolve any issues at any time. Whether you need remote or on-site support, our expert IT Engineers are able to help! It’s important to get your business up and running quickly and we will react to and resolve your IT issues quickly and efficiently.

Emergency IT Support

Whether you need expert help for your IT staff or immediate onsite support, our expert Emergency IT Support is available 24 hours a day, 7 days a week, 365 days a year. Our experts are ready to support you in any IT emergency.

Managed IT Services Features Include

Servers Desktops
24x7x365 Monitoring Mail Filtering for Virus and Spam
Antivirus Antivirus
Microsoft Patching Anti-Malware
Remote Login & Diagnosis Microsoft Operating System Patching
Application, Performance & Hardware Monitoring 24x7x365 Onsite or Remote Support x
24x7x365 Onsite or Remote Support x Auto Maintenance
Alert Remediation x Support Center Access x
Server Patching Patching
Mail Flow Monitoring Remote Control
Monthly Reporting System Tray Communicator
 
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of businesses experienced at least one security incident categorized as a security breach, data loss event or unplanned downtime in the last year.

Hosted Solutions

Many small and mid-sized businesses have found our Hosted Solutions very cost effective. Your business will have the same IT functionality without the concerns that come with hosting your file and web servers. Managed IT Services of Arizona can host your IT infrastructure in our secured Networks Operations Center to ensure your fileservers are secured, power protected, and provided with guaranteed internet access.

Virtual Cloud Offering

Our dedicated hosting environment is designed for improved uptime, averaging over 99.9%. This allows our clients to migrate their physical servers to a virtual environment that is configured to eliminate downtime due to hardware failure. Just as we recommend to our clients, to ensure our clients can depend on their applications running 24 hours a day, we have redundant internet carriers, switching, servers, and storage.

Staff Augmentation

Regardless of your size, when an IT project or emergency arises, Managed IT Services of Arizona can supplement your staff. Whether you need an additional IT engineer to work with your team or need us to manage an entire project, our certified, skilled, and experienced IT Team is ready to support you whether you need us for a few days, a month, or longer. We’ll make sure you receive the right resource at the right time.