Remote Monitoring and Maintenance

We understand how frustrating it can be when a computer, printer, or network goes down and how it can affect your employees’ abilities to do their jobs. Managed IT Services of Arizona offers both remote monitoring and maintenance to keep your business running as smoothly as possible and fix problems as they arise.

Remote Monitoring

Our Remote Monitoring Solution proactively prevents workstation and network IT problems. Our software is installed on all of your servers and workstations. Any abnormal condition is detected and triggers a notification for our technicians to investigate the issue. Our expert technicians can then remotely login and quickly fix the issue. Our Remote Monitoring Services are affordable and the flat-rate monitoring service enables our technicians to proactively eliminates serious errors and issues before they occur.

Remote Maintenance

Up to date software and firmware is critical for your servers and workstations to run smoothly. Every day new viruses and malware are created and deployed to exploit holes in software code. While all major software companies offer patches for these holes as they are discovered and identified, many users often forget to upgrade and install these patches. Our Remote Maintenance plan takes this crucial responsibility off your employees’ plate. We set up configuration profiles on your workstations (including license information, anti-virus information, machine specs and user information) and as updates become available, our technicians are automatically notified and apply the update at a time that is best for your business. We ensure the essential maintenance your systems need is completed without causing your company unnecessary downtime.

For more information about how our Remote Monitoring and Maintenance solutions can benefit your business, please call us at (480) 302-7300 or fill out our online form here.